Privacy Policy

Information we collect

We collect information in these categories when you use Shop Here:

• Account and profile. When you create an account we collect your email address, username, password, first name, last name, and date of birth (used for age eligibility). Depending on how you sign in, we may also receive information from Sign in with Apple (iOS) or Google (Android), such as an email address or display name those providers share with us. You may later update profile fields in the app.
• Shopping activity. When you are signed in we store cart items, wishlist saves, and orders (including line items, amounts, fee breakdowns, shipping status, and tracking details once a host marks an order shipped). Hosts who fulfill your order receive the order details needed to pack and ship.
• On-device preferences. If you browse signed out, a guest cart and certain preferences (such as locally cached wishlist or follow lists and event reminders) may be stored on your device. These are not sent to our servers until you sign in and, where applicable, merge a guest cart into your account.
• Host applications and listings. If you apply to sell in the apps, we collect the handle, display name, and optional note you submit. If you apply on the marketing site, we collect shop name, your name, email, optional social or website links, revenue range, and a short interest note. Approved hosts may create product listings (name, price, condition, inventory, shipping option, description, and images or image URLs).
• Communications. If you email us (including at support@theshophere.com), we receive the content of that message and any contact details you include so we can respond. If you join the launch waitlist, we store your email to notify you when the apps are available.
• Technical and auth signals. Our backend records authentication-related events needed to secure accounts (for example login attempt rate-limiting). We do not currently operate a separate advertising analytics or crash-reporting SDK in the consumer apps.

Current builds use a demo checkout path that creates orders without charging a card. We do not collect payment card numbers in those builds. When real payments launch, a payment processor will receive the payment details needed to complete the charge; we will not store full card numbers on Shop Here servers.

How we use information

We use the information above to:

• Create and secure your account, verify email where required, and keep you signed in
• Operate catalog, cart, wishlist, checkout, orders, and host tools
• Coordinate fulfillment between shoppers and hosts
• Review host applications and enforce age eligibility (13+)
• Prevent fraud and abuse, and respond to support requests
• Improve the product based on how features are used

Shop Here does not sell your personal information.

How we share information

We share information only as needed to run the service:

• Hosts. Hosts receive order details required to fulfill purchases (items, quantities, and shipping/tracking fields they enter). Shop Here is merchant of record for marketplace purchases under our commerce policy.
• Infrastructure providers. We use Supabase for authentication, database, and file storage that power the apps. Auth and transactional email may be delivered through email providers we configure with that infrastructure.
• Payment processors (when live). When card or wallet payments launch, processors such as Stripe (including Connect for host payouts) will receive the data required to process charges, refunds, and payouts. Demo checkout does not send card data to a processor.
• Legal and safety. We may disclose information if required by law or to protect Shop Here, our users, or others from fraud, abuse, or security threats.

Retention and security

We keep account, order, and support records for as long as needed to operate the service, meet legal and accounting needs, and resolve disputes. We use industry-standard safeguards appropriate to a hosted app backend (including access controls and encrypted transport). No method of transmission or storage is completely secure; please use a strong unique password and keep your login private.

Your choices and account deletion

You can update many profile fields in the app and sign out at any time. Password reset is available from the sign-in screens. You can delete your account in the app (Menu → Delete account) or follow the instructions on the account deletion page. To request access, correction, or deletion of your account and associated personal information, email support@theshophere.com from the address on your account. We will verify the request and delete or anonymize personal data we are not required to retain (for example order records needed for commerce or legal obligations). More help is on our Support page.

Children

Shop Here is for users 13 years of age and older. We require a date of birth at account creation and do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, contact us and we will take appropriate steps to delete it.

Changes

We may update this Privacy Policy as the product evolves (for example when live payments launch). We will revise the “Last updated” date above and, when changes are material, provide additional notice in the app or on the website where appropriate.

Contact

Privacy questions or requests: support@theshophere.com. Website: theshophere.com.